Welcome to the South Texas Chapter of the American College of Healthcare Executives website! STC is the local independent chapter of the American College of Healthcare Executives (ACHE) for a geographic service area that includes approximately 50,000 square miles of South Texas. It’s an exciting and challenging time to be involved in healthcare leadership, and the STC is committed to providing a forum for advancement and excellence within our profession. Our mission is to be the premier professional membership society for healthcare executives; to meet members’ professional, educational, and leadership needs; to promote high ethical standards and conduct; to advance healthcare leadership and management excellence; and to promote and support the mission of the American College of Healthcare Executives.

President’s Blog Post: Experience versus Satisfaction

I’ve read a few articles recently that talked about patient experience versus patient satisfaction and how we need to change our survey methods to match and trend those qualities in health care.  Are we splitting hairs here?  In one of the articles, it breaks down in two columns the alleged difference between the two.  I ponder whether or not the patient distinguishes between satisfaction and experience… [read the rest of the blog here]

President’s Blog Post: VIP Health Care

I read an article recently entitled, “VIP Syndrome can be a risk in caring for stars.”  It talked about the death of Prince and Michael Jackson, and how special medical care put them in a position to depend on treatment that was considered outside the standard of care and dangerous.  Most had to do with the treatment of pain, but it mostly concerned the prescribing and delivery of pain medication such as fentanyl, and the anesthetic propofol, used in Michael Jackson’s case to ease his pain and help him sleep. [Read the full blog post here]

President’s Blog Post: Diversity and Inclusion

Today, I sat through a webinar on Diversity and Inclusion.  There were two chapters that touted their successes in this area of health care.  If you haven’t heard or read, there are two new communities in the ACHE forum.  They are the Asian and LGBT communities.  At first I read that membership had to join one of these communities.  I inquired and ACHE Corporate said that it wasn’t a requirement… [Read the full blog post here]